
The tragic crash of Continental Connection Flight 3407 on February 12, 2009 should spur the FAA and the airline industry to change the rules and practices that lead to the disaster. On Tuesday, February 2nd, 2010, the National Transportation Safety Board will hold a hearing and most likely issue its probable cause report. We hope that the report focuses on the following:
1. Background checks of pilots. Colgan Air, which operated Flight 3407 under contracts with Continental Airlines, did not conduct a thorough background check on Flight 3407’s Captain and did not therefore discover that he had failed three check rides before applying for his Colgan job.
2. Fatigue. Pilots who are fatigued make mistakes and it is not enough for an airline to issue rules that pilots should not fly if they feel fatigued. If pilots are punished for missing flights an airline’s culture will cause pilots to take flights that they should cancel. The Federal Aviation Administration (FAA) should review each airline’s fatigue policies to make sure that they are non-punitive and that each airline’s culture promotes flight crews to use the fatigue policies.
3. Pilot Experience. We support increasing the minimum hours that pilots must have in order to fly commercially. Pilot experience, however, must focus on quality as well as hours. Right now, the Regional Airlines are able to hire and retain experienced pilots because the major carriers are not doing much hiring. What can’t happen is that Regional Airlines return to the practice of hiring less qualified pilots when the job market for pilots improves.
4. Pilot Training — Regional Airlines must invest significantly more on pilot training, especially with regard to emergency procedures. The training must cover every emergency and every possible emergency scenario. Classroom discussion is not a substitute for flight and simulator training.
5. Pilot Scheduling — The Regional Airlines need to improve their scheduling, not only so that pilots are not over-scheduled (which becomes a fatigue issue) but also to ensure that the schedule ensures that a flight crew with sufficient experience and professionalism is in each cockpit. Airlines should not be scheduling low-time and/or weak Captains with inexperienced co-pilots.
6. Improved systems on aircraft. We hope that the NTSB will recommend improvements to aircraft that would warn pilots earlier of problems. For example, a low airspeed alert would warn pilots that airspeed had dangerously decayed before the verge of a stall giving the pilots more time to react to a problem.
In late January, the FAA issued a report entitled “Answering the Call to Action on Airline Safety and Pilot Training, which appears to be the FAA’s attempt to get ahead of the NTSB’s release of its probable report. The report discusses a number of ongoing projects that address some of the issues discussed above. We hope that the FAA will continue to work on these projects once the media attention moves to other subjects.
The FAA and the Regional Airline industry are being pushed to action by the families of the Continental Connection Flight 3407 disaster. The families will not rest until they are confident that no other family will suffer what they have suffered.
While it may be impossible to prevent every accident, there should never be another accident like Continental Connection Flight 3407.